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Ensuring sustainable customer service
With the SAP Customer Service module being phased out, it is important to evaluate suitable alternatives such as SAP Service in S/4HANA, C/4HANA or Service Cloud. We support you in selecting and implementing a future-proof solution.
Ensure future-oriented customer service
The end of the availability of the SAP Customer Service Module is looming. There is no further development, no maintenance and no more right of use. The market offers different solutions for your customer service, both within the SAP ecosystem and outside. Work with us to find a future-proof solution that covers your processes and business requirements. Solutions such as SAP Service in S/4HANA, C/4HANA, Service Cloud, but also Billed Maintenance under S/4HANA are available.
Benefits
- Use of a cloud solution
- Mobile applications become more accessible
- Reliable roadmap of your customer service
Why CONSILIO
- SAP Customer Service is only available in SAP S/4HANA in compatibility mode until 2025. We support you in finding a solution and implementing a suitable SAP customer service solution
- There are various successor solutions in SAP's portfolio. Thanks to our experience, we can work with you to find a solution that fits your requirements
- Our experts adapt this solution optimally to your needs and guarantee a quick changeover
- We ensure that both the roadmap and the strategy are optimally tailored to your individual requirements
Our services
- Solution finding and implementation of a suitable customer service solution integrated in SAP
- Development of a solution that meets individual requirements
- Ensuring a fast and smooth transition
- Development of a strategy and roadmap for the transformation of your customer services
