Application Management Services (AMS)
Customized Application Management Services for your SAP systems - for the classic SAP Business Suite and for S/4HANA
The operation and application support of highly complex system landscapes are becoming increasingly demanding for many companies, as are the requirements for availability, reaction time and security. Due to increasing internationalization and local partners, the requirements for monitoring and compliance are also rising.
This is exactly where we come in - with CONSILIO Application Management Services. We support you 24/7 in monitoring your applications in day-to-day operations and proactively ensure that critical business processes, workflows and interfaces function properly.
24/7 availability
24/7 availability
Highly qualified,
multinational team
Highly qualified,
multinational team
Flexible service
times just
as required
Flexible service
times just
as required
SUPPORT FOR
SAP AND QUINTIQ
SOLUTIONS
SUPPORT FOR
SAP AND QUINTIQ
SOLUTIONS
Personal support
by a team
Personal support
by a team
Every ticket
is resolved
Every ticket
is resolved
Together with you, we optimize your systems sustainably, both on the IT level and in the form of active management of your applications and processes - especially in areas that are subject to constant change, such as supply chain management, logistics execution and production.
The continuous analysis of your systems and data flows helps to identify both existing and potential optimization opportunities, risks and process breaks. Thus, you benefit from continuous improvement and further development. If your needs change, you can flexibly adapt and expand our Application Management Services.
Service modules for all levels of your business processes and systems
- First Level Support, Second- und Third Level Support
- Continuous improvement and optimization (KVP)
- Ongoing adjustments from daily operations and business processes
- Transactional Execution Services
- Business Process Management
- Ongoing system maintenance
- System-Management
Your advantages:
- Professional support of your daily operations, monitoring and problem solving
- On-site and remote system services
- Application support and continuous optimization
- Ongoing support of your users by a permanent team
- Quick availability of additional capacity from our pool of experts
- Reduced operational risks in highly complex system environments
- Improved application performance, scalability and availability
- Transparent costs through package prices
- Clearly defined scope of tasks through service level agreements
- More time and resources for strategic tasks in business processes and IT
- Rapid rollouts of innovations
- Up-to-date knowledge from SAP Basis and application
- Continuous optimization of your applications
