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13 August 2024

From data to insights: Process Mining with SAP Signavio

In today's business world, efficient process management is crucial to a company's success. SAP Signavio is a comprehensive tool for analyzing, optimizing and transforming business processes. In this blog article, we take a look at the various solutions that SAP Signavio offers.

SAP Signavio consists of several modules that can be used individually or in conjunction with other modules. The core module of SAP Signavio is the Collaboration Hub. As a central point of contact, it provides the interface for all visualized processes, dashboards from system data and the basis for cross-departmental collaboration. Companies can present their processes here in a modern, intuitive way and make them accessible.

The development of the processes published in the Collaboration Hub takes place in the Signavio Process Manager module. As a visualization and process design tool, it offers the possibility to create, develop and manage business process management models (BPMN 2.0 notation), customer journey models, decision diagrams and process diagrams.

If an SAP system or data in Excel form, for example, is already available, it can be analysed and visualized using the SAP Signavio Process Intelligence and SAP Signavio Process Insights modules. We will focus on these modules in this article.

The SAP Signavio Process Automation, Journey Modeller and Process Governance modules design and automate business processes, taking process compliance into account, and complete SAP Signavio's offering as a comprehensive process hub.

Process mining: The truth behind the processes

More and more companies are turning to techniques such as process mining to increase efficiency. Process mining is a method in which special algorithms are applied to event log data to identify trends, patterns and details about the flow of a process. This technique uses data science to identify, validate and improve workflows. Companies can use process mining to analyze the log data stored in their information systems to understand the performance of their processes and identify bottlenecks and other opportunities for improvement. SAP Signavio achieves these goals with the process intelligence and process insights components.

Unique insight into processes with Process Intelligence

Process Intelligence enables companies to connect their existing SAP system to SAP Signavio. Signavio offers an RFC connection and automatic integration for this purpose.

The result is a permanent connection to the system that automatically and regularly imports new data into Signavio and thus provides an up-to-date database for your analyses.

After the connection, various analysis methods are available - so-called widgets. These offer a quick and user-friendly way of clearly displaying relevant KPIs.

The basic prerequisite for meaningful widgets is the Process Discovery methodology, which is used to uncover business processes for monitoring. This generates a process from the imported data, which can then be exported as a process diagram in the form of BPMN notation and further analyzed, modelled and varied in the Process Manager.

In addition to the quickly configurable widgets, Signavio's own SQL-based programming language SIGNAL can also be used to create complex queries and display them in widgets.

Signavio Process Intelligence therefore offers companies a unique insight into their processes, data-supported, up-to-date analyses and an intuitive and user-friendly interface for the creation and evaluation of self-determined KPIs.

Process mining makes it possible to visualize the processes that actually take place. This creates a realistic picture of all business processes running in the company.

The aim is to process tasks in a repeatable and efficient manner. By analyzing process data, companies can identify bottlenecks and allocate their resources optimally.

Process mining combines data mining with the analysis of processes. It helps managers to make objective decisions on resource allocation and to optimize processes.

Process mining focuses on different perspectives such as control flow, organizational aspects, cases and timestamps. These different perspectives provide valuable information for management teams.

Process mining analyzes digital data traces that are left behind in IT systems. These traces tell the true story of your processes. With SAP Signavio Process Intelligence, you can discover deviations, bottlenecks and inefficient processes. You visualize the actual course of your processes and identify potential for improvement.

Making data-based decisions with Process Insights

SAP Signavio Process Insights is a Signavio solution that identifies areas for optimization. It enables you to analyze your process data and make informed decisions. Within hours, you can load, validate and analyze process data and identify opportunities for improvement. The solution provides recommended actions to implement necessary changes.

Process Mining with SAP Signavio

The motivation for many companies to start process mining projects is to better understand their processes and develop solutions for improvement. To achieve this, companies need process data or an "as-is" process specification and process mining software to gain these insights.

The first step is to identify your data. In today's digital economy, data always exists, whether in a workflow system, an ERP system or spread across a number of specialized enterprise applications.

The second step is to document your "as-is" processes. Now is the right time not only to document business processes, but also to model them. Start with SAP Signavio Process Intelligence and take the next step with Signavio Process Manager as soon as you have captured your "as-is" processes.

Subsequently, Process Intelligence and Process Insights can be used to gain valuable insights into potential improvements.

Summary

The combination of process automation, process mining and process insights with SAP Signavio opens up new opportunities for companies to increase efficiency and make data-based decisions. Use these tools to take your business processes to the next level and achieve sustainable success!

If you have any further questions about Signavio, please do not hesitate to contact us!

Tim Muscholl, Business & Technical Consultant CONSILIO GmbH Contact us