Aschheim/Dornach 13.04.2023 – Efficiency, speed of response and data security are among the decisive factors for a company to compete successfully. But how can a company be sure that its supplier or service provider is acting reliably in its own interests? One possibility would be to subject its partners to regular audits, but this is time-consuming and cost-intensive. It is easier to obtain certification - i.e., confirmation by a "third party" that the partner meets the requirements of international standards, industry-specific specifications or technical rules, for example.
The most important certificates include ISO/IEC 27001 (security) and ISO 9001 (quality). To meet the requirements of its demanding customers in terms of security and quality, CONSILIO has demonstrated in audits that it meets both standards.
ISO 9001: Quality of the highest grade
Quality management comprises improvement measures on a product or process with the focus on meeting customer requirements. The aim is, on the one hand, to increase process performance and increased productivity by avoiding duplication of work and omissions and reducing throughput times, and, on the other hand, to increase profit by reducing costs with optimized processes and uncovering losses and potential through the use of key performance indicators. An internationally recognized yardstick for meeting these requirements is the ISO 9001 quality management standard, which was last updated in 2015 and is also referred to as ISO 9001:2015.
With ISO 9001:2015 certification, CONSILIO guarantees its customers that the quality of its consulting services is the result of optimized and continuously improved processes and that customer satisfaction is the top priority.
ISO/IEC 27001: Security guaranteed
For service providers in the consulting industry who offer their services to leading industrial companies and sometimes work on site at the customer, security aspects are one of the daily challenges. Especially when working with customers who have exclusive industry know-how - for example, in the automotive sector, mechanical engineering, the chemical and pharmaceutical industry, or in the aerospace and defense sector.
Consulting companies are therefore required to ensure the confidentiality, correctness and availability of data in IT systems. However, a company can only guarantee data security if a standardized information security management system (ISMS) is applied. It is used to define, manage, control, maintain and continuously improve information security. International standards such as the well-known and proven ISO/IEC 27001 standard provide widely accepted guidelines for the most important security aspects and allow verification by an independent audit. A corresponding certificate is thus certifiable proof that a company complies with the specified standards and can also demonstrate this. With certification to ISO/IEC 27001, CONSILIO demonstrates that it meets the requirements for the production, introduction, operation, monitoring, maintenance, documentation and improvement of an ISMS.
With the ISO 27001, TISAX and ISO 9001 certifications, CONSILIO demonstrates that we not only respect and protect the know-how of our customers, but also that the quality of our consulting services is one of our strategic corporate goals. This creates a very deep relationship of trust.