Aschheim/Dornach 13.04.2023 – Efficiency, speed of response and data security are among the decisive factors for a company to compete successfully. But how can a company be sure that its supplier or service provider is acting reliably in its own interests? One possibility would be to subject its partners to regular audits, but this is time-consuming and cost-intensive. It is easier to obtain certification - i.e., confirmation by a "third party" that the partner meets the requirements of international standards, industry-specific specifications or technical rules, for example.
The most important certificates include ISO/IEC 27001 (security) and ISO 9001 (quality). To meet the requirements of its demanding customers in terms of security and quality, CONSILIO has demonstrated in audits that it meets both standards.
Quality management comprises improvement measures on a product or process with the focus on meeting customer requirements. The aim is, on the one hand, to increase process performance and increased productivity by avoiding duplication of work and omissions and reducing throughput times, and, on the other hand, to increase profit by reducing costs with optimized processes and uncovering losses and potential through the use of key performance indicators. An internationally recognized yardstick for meeting these requirements is the ISO 9001 quality management standard, which was last updated in 2015 and is also referred to as ISO 9001:2015.
With ISO 9001:2015 certification, CONSILIO guarantees its customers that the quality of its consulting services is the result of optimized and continuously improved processes and that customer satisfaction is the top priority.