One of the world‘s first implementations of rule-based sales order confirmation with real-time integration (RTI) in SAP Integrated Business Planning (IBP)
For over 100 years, Viessmann Climate Solutions (a CARRIER company) has been developing innovative solutions for energy-efficient, digital, and customized heating and energy generation systems. Today, the company is seizing a once-in-a-century opportunity to drive a sustainable transformation of the energy supply. Its contribution: integrated climate and energy solutions tailored to diverse needs while supporting environmental sustainability. For the benefit of our planet.
In order to provide customers reliable delivery dates in today‘s volatile market conditions, Viessmann Climate Solutions is enhancing its existing demand and rough-cut capacity planning processes with a rule-based customer order confirmation solution. It enables timely identification and appropriate resolution of short-term supply chain challenges or bottlenecks. Besides, high service levels are supported by an optimized global stock distribution process while maintaining decent inventory costs.
Order-based planning in SAP IBP enables seamless integration with SAP S/4HANA, requiring a thorough analysis and adaptation of operational processes. At Viessmann Climate Solutions the ERP-based availability check (ATP) was integrated with the sales order confirmation functionality in SAP IBP to provide maximum flexibility while ensuring stable confirmations. In IBP custom functionalities were implemented for safety stock prioritization and to achieve consistent, equitable rules for global customer order confirmations based on finite planning.
From a technical perspective at project start, implementing the new real-time interface (RTI) for master data and order synchronization between SAP S/4HANA and SAP IBP was a significant challenge. However, in close collaboration with SAP development, emerging issues were resolved and performance improved significantly.